Shipping policy

 

Welcome to Bergen County Sports Cards, your premier destination for collectible sports cards and memorabilia. We are dedicated to providing a seamless shopping experience for our valued customers. This Shipping Policy outlines our shipping procedures, rates, and terms to ensure that your items are delivered safely and efficiently.

1. Shipping Methods: We offer the following shipping methods for your convenience:

a. Standard Shipping: Orders shipped via standard shipping will be delivered within 3-4 business days from the date of purchase. This method is both cost-effective and reliable.

b. Express Shipping: For those who require faster delivery, we offer an express shipping option. Orders using this method will be delivered within 1-2 business days from the date of purchase.

2. Shipping Rates: Our shipping rates are as follows:

• Up to $250
  • $8 (USPS priority mail shipping)

• $250 -$499
  • $12 (USPS priority mail insured shipping)

• $500 - $999
  • $14 (USPS priority mail insured shipping)

• $1000 and over
  • Free (Insured USPS ground shipping with signature confirmation)

3. Shipping Time: Orders typically leave our store within 3 business days from the date of purchase. After your order has been processed and shipped, you will receive a confirmation email with tracking information.

Please keep in mind that shipping times are estimates and may vary due to factors outside our control, such as weather conditions and carrier delays. Rest assured, we will make every effort to ensure that your items arrive promptly.

4. International Shipping: We currently only offer shipping within the United States. Unfortunately, we do not provide international shipping options at this time.

5. Shipping Address: Kindly ensure that the shipping address provided during checkout is accurate. We cannot be held responsible for items delivered to an incorrect address due to customer error. If you need to update your shipping address after placing an order, please contact our customer support team as soon as possible.

6. Shipping Confirmation: Once your order has been shipped, you will receive an email confirmation that includes tracking information. This allows you to keep an eye on the delivery status of your package.

7. Lost or Damaged Shipments: If your package is lost or arrives damaged, please contact our customer support team immediately. We will work diligently to resolve the issue and, if necessary, initiate a claim with the shipping carrier.

8. Returns Due to Shipping Issues: If you need to return an item due to a shipping problem, please refer to our Return Policy for comprehensive instructions on how to return the product and request a replacement or refund.

9. Order Tracking: You can easily track your order using the tracking information provided in your shipping confirmation email. If you have any questions or concerns regarding the tracking process, do not hesitate to reach out to our customer support team for assistance.

10. Contact Information: For inquiries or additional clarification about our shipping policy, please contact our customer support team via email at bergencountysportscards@gmail.com or by phone at (201) 384-1585.

Bergen County Sports Cards reserves the right to update and modify this Shipping Policy to reflect changes in our shipping procedures or regulations. Be sure to check this page periodically for any updates.

Thank you for choosing Bergen County Sports Cards. We appreciate your business and are committed to providing you with high-quality collectible sports cards and a dependable shopping experience.